Returns or Refund policy

All products are checked and packed with utmost care.

If you receive a defective item during transit which is not is usable conditions, please contact us at 6374018804, with start to end unedited unbox video details of the product within 24hrs of product delivery time.

No Exchange done for colour, size or design issues. All images posted are real & natural tone with no edits or artificial lights.

All items are Handcrafted man made, hence there can be slight imperfections. these does not qualify for exchange/returns.

Detailed policy stated below:

Refund or return is the sole decision of the company. We can self pickup the damage products from your doorstep on fulfilling the below conditions.

Refunds/Returns applicable only incase of major damages when the products are not in usable conditions.

Unboxing video proof has to be submitted right from opening of the courier cover without any cuts in the video. The damage complaints need to be shown in the video itself. Upon receipt of the returned product, we will fully examine it and notify you via WhatsApp, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price.

Refund or Returns not applicable for the below

  • No guarantee or warranty for any Jewellery. product life long last based on maintenance and price range & quality.
  • Minor transit damages like stones / pearls fallon can be easily fixed with glues and they are not considered for any claims.
  • Backrope torn is not considered as it can be self fixed and can be got in any fancy stores costing around 20rs only.
  • And in some cases like Neckset, Long Haram, combos may kept folded for packing convenience. it's metal product kindly handle softly to avoid breakage.
  • Due to mobile/photography & light environment, there are chances of slight colour variations from the images posted in websites and the real products. All posts shared are real images & real videos. Hence no exchange for colour issues.
  • Ensure you book correct bangle size before placing order, no exchange can be done for size issues.
  • Always quality depends on pricing aswell. For longlast quality invest in premium brass material.
  • If parcels returns due to incorrect/incomplete address or incorrect Mobile numbers, you must pay reship charges for us to ship the items again.